No products in the cart.
Granite Rocx offers a no hassle returns policy. Return your purchase to us within 30 days of the date shipped and as long as the item is in new condition with tags, we will fully refund your purchase price minus the shipping charge. If you wish to return an item, send it back to us at one of the addresses listed below and please include a copy of your sales receipt or include a note with your order number.
We also offer a six month money back guarantee. If the product rips for any reason outside of foul play within six months of your purchase, please return it back to us at one of the addresses listed below and please include a copy of your sales receipt or include a note with your order number. Pending the rips are legitimate we will either refund your money or send you a new one, your preference.
Granite Rocx is not responsible for customer errors on shipping addresses. If you make a mistake entering in your shipping address or there is an address correction surcharge from UPS, this charge will be passed on to our customers. There is a $10 charge for issues like this and it is the customer’s responsibility to get their address information correct. If you have any questions or concerns about this policy, please give us a call and we will be happy to explain it.
Returns can be shipped via UPS or FEDEX to:
189 Carson Drive
Glenbrook, NV 89413
Returns can be shipped via United States Postal Service to:
P.O. Box 10966
Zephyr Cove, NV 89448